Privacy Policy | Olive Tree Consulting Group

1. Who we are

Olive Tree Consulting Group is a management advisory firm. We operate fully remotely. References to "we", "us", or "the firm" in this policy refer to Olive Tree Consulting Group.

This policy explains what personal data we collect, how we use it, and what rights you have in relation to it. We take the handling of personal data seriously and collect only what we need.

Contact for data matters: contact@olive-tree-consulting.com, +1 (425) 529-3156

2. Data we collect

Information you provide directly: When you submit an inquiry through our website or contact us by email or phone, we collect your name, email address, phone number (if provided), organization name, role or title, and the content of your message. We collect only what you choose to give us.

Information collected automatically: Our website collects standard technical data through server logs and analytics tools: IP address, browser type, device type, pages visited, time spent on pages, and the referring URL. This data is used in aggregate to understand how the site is being used and to maintain its performance. It is not used to identify individual visitors.

Information from client engagements: Where a client relationship is established, we may collect additional professional and organizational information relevant to the engagement. This is handled under separate confidentiality terms agreed with the client.

3. How we use your data

We use personal data for the following purposes:

To respond to inquiries and assess whether an engagement is appropriate
To conduct and manage client engagements where a relationship is established
To maintain records as required by applicable law and professional standards
To monitor and improve the performance of our website
To comply with legal obligations

We do not use personal data for automated decision-making or profiling. We do not use your data for advertising or marketing purposes. We do not sell personal data under any circumstances.

4. Legal basis for processing

Where the General Data Protection Regulation (GDPR) or equivalent legislation applies, we process personal data on the following legal bases:

Legitimate interests: Responding to business inquiries, maintaining records of professional interactions, and operating our website. We have assessed that these interests do not override the rights of individuals.
Contractual necessity: Processing required to fulfill obligations under a client engagement agreement.
Legal obligation: Where we are required to retain or process data by law.
Consent: For non-essential cookies and any optional communications. Consent can be withdrawn at any time.

5. Data sharing

We do not sell, rent, or trade personal data.

We share data only with service providers who assist in operating our business (including email hosting, website infrastructure, and analytics services) and only under appropriate data processing agreements that prohibit those providers from using the data for their own purposes.

We do not share client information with other clients or with any third party for commercial purposes. We maintain strict confidentiality as a professional obligation, not merely a legal one.

We may disclose data where required by law or by a competent legal authority.

6. International data transfers

Olive Tree Consulting Group operates fully remotely. Data submitted via our website may be stored and processed in the US. Where we transfer personal data from the European Economic Area or the United Kingdom to the US or other countries, we implement appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, where required.

7. Data retention

Inquiry data (where no engagement follows): retained for up to 24 months, then securely deleted.
Client engagement data: retained for 7 years from the end of the engagement, to meet legal and professional record-keeping obligations.
Website analytics data: aggregated and retained for no more than 13 months.

8. Your rights

Depending on your location and applicable law, you may have the following rights in relation to your personal data:

Right of access: Request a copy of the personal data we hold about you.
Right to rectification: Request correction of inaccurate or incomplete data.
Right to erasure: Request deletion of your data, subject to legal retention requirements.
Right to restriction: Request that we limit how we use your data in certain circumstances.
Right to portability: Receive your data in a structured, machine-readable format.
Right to object: Object to processing based on legitimate interests.

To exercise any of these rights, contact us at contact@olive-tree-consulting.com. We will respond within 30 days.

If you are located in the EU or UK and believe we have not handled your data correctly, you have the right to lodge a complaint with the relevant supervisory authority (such as your national data protection authority).

9. Cookies

We use cookies and similar technologies on our website. For full details, see our Cookie Policy.

10. Changes to this policy

We may update this policy from time to time. Material changes will be noted on this page with an updated date. We encourage you to review this policy periodically.

Contact for data matters

If you have questions about this policy or about how we handle your personal data, contact us at contact@olive-tree-consulting.com or +1 (425) 529-3156. We will respond within 30 days.